Monthly Archives - July 2017

Communicating with the Customer

Communication plays an important role in every career. It becomes even more significant when the customer and the vendor never see each other face to face. A conversation over the phone or computer can be challenging and does not always generate the same results as conversing in person. Here are a few tips that will hopefully pave the way for a successful customer service experience. 1. Keep Your Optimism Genuinely interacting with customers in a personable manner represents both yourself and [...]

Wal-Mart to Prevail For Back-To-School

The NPD analyzed market research and predicted that Wal-Mart will make twice as much in online sales when compared to Amazon this Back-To-School season. This projection is based on Wal-Mart’s purchase of Jet.com in 2016, which has allowed them to gain experience in the ecommerce world. The acquisition added hundreds of thousands of new customers who will be eager to test out this marketplace during the busy shopping season. Back to school is the second largest shopping season [...]