Tag - Customer Service

Communicating with the Customer

Communication plays an important role in every career. It becomes even more significant when the customer and the vendor never see each other face to face. A conversation over the phone or computer can be challenging and does not always generate the same results as conversing in person. Here are a few tips that will hopefully pave the way for a successful customer service experience. 1. Keep Your Optimism Genuinely interacting with customers in a personable manner represents both yourself and [...]